Read through our FAQ if you can’t find what you are looking for please reach out on our Contact page
Dreamland Bedding is a wholesale supplier, we don’t sell directly to the public. Our products are available through a network of authorised retailers (stockists) across New Zealand. Please use our Stockist / Where to Buy page and enter your city or postcode to find your nearest store.
No. Our website is a catalogue only, all purchases are made through our retail partners. Our East Tāmaki site is a warehouse and office, not a retail showroom for the public.
Use the Stockist / Where to Buy page on our website, enter your location, and you’ll see stores near you that carry Dreamland products. If you need help, contact us and we’ll point you in the right direction.
Your first contact should always be the retailer you purchased from. Because your purchase contract is with the retailer, they are responsible for helping you with any warranty claim or repair. They’ll work with our team behind the scenes to get it resolved.
Our products are covered against manufacturing faults and defects for the period stated on the product warranty (this may vary between ranges). Issues such as abnormal sagging or spring failure on mattresses, or structural defects in frames, are typically covered. Normal wear and tear, comfort preference changes, accidental damage, and misuse are not covered. Full details are in our Warranty information and on your warranty card.
Returns and exchanges are handled under the policies of the retailer you purchased from. Dreamland does not process consumer returns directly. Please contact your retailer, check their change of mind policy, and keep your proof of purchase handy.
You can either ask a Dreamland stockist in store or contact us through our Contact form. We can provide extra details such as materials, dimensions, and care recommendations, or help you find a store that has a specific model on display.
Yes. We have dedicated care pages for mattresses, furniture, and adjustable beds. Follow the care tips provided to keep your products performing well and to protect your warranty. Links to these pages are available from our Product Care section on the website.
Visit our Become a Stockist page and complete the application form with your business details. Our team will review your information, and if we’re a good fit for each other, we’ll be in touch to chat about next steps.
Dreamland is a NZ owned, design led bedroom specialist focused on affordable luxury. We combine on trend designs, reliable stock availability, and friendly, responsive service. We’re young, nimble, and focused on helping our retail partners grow while helping consumers sleep and live better.
Use the Contact form on our website or email us. One of our team members will get back to you as soon as possible during business hours.
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